We strongly believe that communication with our customers is extremely critical to our success and to our partnership with our customers. In lieu of this, FHT/FAS assigns a dedicated Program Manager to every customer. Your program Manager will be involved from the beginning of the project cycle and will stay active throughout the program cycle and act as the customer representative.

Program Manager’s responsibilities include:

• Quotation Cycle
• Planning and Scheduling
• New Product Introduction (NPI) Support and Status
• Order Status
• Engineering Change Implementation and Follow-up
• Expediting and Rescheduling
• Drop-ship Programs

Program Management

Our Philosophy is Simple: Customer is first.

Our Program Managers are highly knowledgeable and experienced Customer liaisons who follow your products from start to finish and are able to provide details/status at any time.